This won't remove personal information that's stored on your old device, but it prevents the new owner from deleting your information from iCloud.

If you can't follow either of the above steps, change your Apple ID password.

After the device has been erased, click Remove from Account.

If you're using iCloud and Find My on the device, sign in to /find or the Find My app on another device, select the device, and click Erase.

Ask the new owner to erase all content and settings using the above steps.

If the steps above weren't completed and you no longer have your device, use these steps: When you erase your iPhone or iPad, Find My and Activation Lock are turned off.įorgot your Apple ID or your Apple ID password?

Remove your old device from your list of trusted devices.

If you aren't using a SIM card with your device, you can contact them to get help transferring service to the new owner.

Contact your carrier for help transferring service to a new owner.If asked for your device passcode or Restrictions passcode, enter it.If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked.

Go back to Settings and tap General > Transfer or Reset > Erase All Content and Settings. If you turned on Find My, you might need to enter your Apple ID and password.If you're completing your trade-in online, continue to step 7. After a Specialist completes your trade-in, they'll work through the remaining steps with you in-store. If in-store trade-in is available in your country or region and you're trading in at an Apple Store, stop here, do not erase your device, and visit your nearest Apple Store to pick up your new device.If you're switching to a non-Apple phone, deregister iMessage.Then go to Settings > iTunes & App Store > Apple ID > Sign Out. Tap Sign Out again, then tap Delete from My and enter your Apple ID password. If you're using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out.Enter your Apple ID password and tap Turn Off. If you're using iOS 10.3 or later, tap Settings >.Sign out of iCloud and the iTunes & App Store.If you purchased an AppleCare plan for your device, cancel your AppleCare plan.If you paired an Apple Watch with your iPhone, unpair your Apple Watch.

4ukey for apple ipad